Change Management

Managing the human side of change is fundamental to meeting objectives and realizing the benefits. When change is not managed properly, employees become increasingly consumed with the change being introduced and get stuck in resistance, or focus on ways to workaround the changes. As a result productivity and morale declines.

Understanding the stages of change is a critical first step in the change management process, and it begins with an awareness of how individuals respond as they begin their personal transition. This understanding helps to create realistic expectations about how quickly change can be implemented with a committed workforce. If leaders see change as something that employees simply need to “get over,” the organization will falter or lose momentum.

Effective leaders understand that managing change effectively is an inclusive process that offers employees a greater sense of control and ownership. The successful result is improved speed of adoption and greater proficiency of all employees at doing their jobs in new ways.